Payments are due by the tenth (10th) of each month, but you have until the twentieth (20th) at 5:00 p.m. to pay without a penalty; after 5:00 p.m., your water service is disconnected and a $30.00 reconnection fee shall be charged regardless of whether the water is actually turned off. A twenty-four (24) hour dropbox is available for payments beside the Rose Hill Police Department entrance; however, if the payment is put in the dropbox after 5:00 p.m. on the twentieth (20th) include the $30.00 penalty or your service will still be disconnected.